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No Hot Water - Help!

When your hot water stops working it's a major inconvenience, so we've put together these helpful steps on how to get your hot water cylinder back up and running!


Step 1: Check the Power

The first thing to check is whether or not the hot water cylinder has power. Make sure the circuit breaker for the cylinder is turned on and hasn't tripped. If it has, reset the breaker and see if that solves the problem. If the breaker trips again, there could be a more serious issue, so we suggest calling an electrician so they can investigate.


Step 2: Check the Cylinder

If the power is not the issue, check the hot water cylinder itself and look for any signs of damage or leaks. If you notice any water leaking from your hot water cylinder, call a plumber, so they can repair or replace.


Step 3: Contact a Professional

When you've checked the power and the cylinder but there's still no obvious problem it's time to call an electrician. They will be able to diagnose the issue and let you know the best course of action.


Step 4: Maintenance

We recommend getting regular maintenance to extend the life of your hot water cylinder. Inspections and servicing can identify and fix minor issues before they become major problems, potentially saving you time and money in the long run.


In summary, if your hot water cylinder stops working and you see water contact a plumber, if there is no water contact an electrician. Ascend Electrical are here for all your hot water cylinder needs and understand the importance of a speedy response.


Contact Reece on 022 328 0364 if you have any issues with your hot water cylinder.


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